FAQs
AutoCount Accounting
Installation FAQ || General FAQ  || G/L FAQ  || AR and AP FAQ  || Stock FAQ  || Sales FAQ  || Purchase FAQ 

Installation FAQ
Why I can't make AutoCount Accounting to use the Microsoft SQL Express I downloaded from Microsoft web site?
Why my server name is mostly specified as <ServerName> \A2006, why it is not <ServerName>?
During create new account book or attach account book, why I can't find my server name appears in the Get Available Server list?
I had selected server but there is no data available when I click on Get Available Database while attaching account book.
I had selected server but I get "Error while connecting to SQL Server"error message when I click on Get Available Database to attach account book.
How do I add exception to Windows Firewall?
How do I add open third party anti-virus or anti-spam software firewall?
How to attach an account book?
How to restore without backup after I had formatted my PC?
Can I transfer my master data such as customer, supplier, and item data from UBS to AutoCount Accounting?
What are the differences between Product ID and Account Book Registration Code?
How to install AutoCount Accounting in network environment?
When I install AutoCount Accounting, why do I get an error message similar to this message: Error 1935. An error occurred during the instllation of assembly "DevExpress. XtraRichText Edit.v7.1, Version="7.1.8.0", PublicKeyToken="79868b8147b5eae4", culture-'neutral," HRESULT=0x8002802 ?
General FAQ
What is a document?
How to cancel a document?
How to ensure that different users access to different grid layout?
I had created new invoice. When I wanted to edit it, a dialog box pop up indicated that "Access right denied" What should I do?
How do I grant access rights to a user?
How to set document numbering?
I had set Official Receipt and Payment Voucher numbering for different bank but the numbering format did not show when I received payment or make new payment.
How to lock accounting period in AutoCount Accounting?
How to set decimal?
G/L FAQ
Now is the end of year 2007 and I had created new invoice dated 08/01/2008 in advance. When I want to save transaction, a dialog pop up which indicated that Transaction date 08/01/08 is not in the maintained fiscal year. What should I do?
My actual start date is on 1/2/2007. How to create opening balance for debtor?
How to do depreciation in AutoCount Accounting?
Which column to enter to Edit-Year-To-Date Balance? There are so many columns.
I had created new bank account but it did not show when I make new AP Payment.
I had created deposit account but it did not show when I make new AP Payment.
Why my financial report is not balance (Balance Sheet report, P/L Statement or Trial Balance)?
How to print financial report with Zero Balance?
How to view Project in financial report (Balance Sheet Statement, Profit and Lost Statement or Trial Balance Report)?
AR and AP FAQ
How to do Deposit and Refund in AutoCount Accounting?
What is the difference between Forfeit / Refund function at AR Deposit Payment and AR Refund?
Can I customize my Debtor Statement / Debtor Aging report?
How to calculate Commission by Collection report?
What can I do when total lam sum did not show at the end of Debtor Statement Report / Debtor Aging Report?
How to set Debtor Credit Control?
When I try to save contra transaction, a dialog box pop up and indicated that TempAccNo is empty.
Why do I get this error message "The value of column branch in table IPHIST does not exist in its master file." when I rename a branch code in Debtor Maintenance?
Stock FAQ
How to create opening stock balance for the year 2008?
Why my stock cost in stock card report seems not correct?
What is the function of Stock Group?
How to maintain UOM in Multi-UOM module?
Can I create new UOM if I do not purchase Multi-UOM module?
Sales FAQ
How to show preview in Cash Sale?
How to cancel part of the items in a Sales Order or cancel partial quantity of an item in Sales Order?
Purchase FAQ
Why Goods Received Note did not post to AP Invoice.